Payout Policy

Scope

This policy applies to users of VeriLabz. It governs how funds are credited, held, released, and paid out.

Eligibility

• Milestones must be accepted by the mission owner or panel.
• Payees must complete KYC verification.
• Connected payout account must be in good standing.

Funding and escrow

Mission funding is held in escrow until milestones are accepted. Escrow availability is shown in the mission ledger and admin funding views.

Payout timing

Payouts are processed in batches. Timing varies by payment provider and verification status.
Depending on your financial institution, it could take an additional 3-14 business days from this point for the funds to appear in your account.

If you’re not seeing the funds in your account two weeks from the date that the payout was initiated (28 days from the project end date), we recommend checking with your bank and providing the payout date and amount that you’re waiting to receive. If you’re still unable to locate your payout after speaking with your bank, please contact our Support team.

You can track payout status in the wallet, dashboard and mission detail pages.

Minimums and fees

Minimum withdrawal amounts and platform fees are displayed in the wallet UI. Additional provider fees may apply depending on the payment method.

Tax reporting and 1099-K delivery

VeriLabz may issue tax information reports where required by law, including IRS Form 1099-K for eligible U.S. creators. For current operations, we mirror a crowd-funding style threshold model (federal baseline $20,000 gross and more than 200 transactions, with certain states using lower gross thresholds).

Tax forms are delivered through Stripe Express. During tax season, eligible users may receive an email prompt from Stripe to consent to electronic delivery and download forms securely. If electronic delivery is not accepted, a mailed copy may be used where supported.

User-facing references: Taxes on VeriLabz, 1099-K guide, and W-9 collection guide.

Tax-year reporting is based on when payments are processed (collection date), not when funds are withdrawn from your wallet.

Refunds and reversals

Refunds or chargebacks may reverse wallet credits and payouts. If a dispute is opened, payouts can be paused until resolution.

Disputes

Disputed payouts are paused until resolution. Evidence may be required from mission owners and executors. Administrators may apply final adjustments.

Account restrictions

We may temporarily restrict payouts if fraud, abuse, or policy violations are detected. Restrictions may also occur due to incomplete verification.

Contact

Reach out via the Help page for payout support.