Data Retention Policy

Scope

This policy applies to U.S. users of VeriLabz. We retain data to operate the platform, comply with legal obligations, and resolve disputes.

Typical retention periods

• Account records: retained while your account is active.
• Mission, application, payout, and audit logs: at least 7 years.
• Wallet and payment records: at least 7 years for compliance.
• Dispute records and evidence: retained while disputes are active, then archived.
• Support communications: typically 2 years.

Storage of uploaded files

Uploaded documents and attachments are stored while needed for verification, disputes, or platform operations. Resolved items may be deleted after 30–90 days depending on compliance needs.

Legal holds

We may retain data longer if required by law, regulation, or legal process.

Deletion requests

You may request deletion via the Help page. We will honor requests where possible, but certain records must be retained for compliance and audit purposes.

Updates

We may update this policy. Material changes will be posted on this page.